What steps can be taken to improve the ethical climate by managers?
1. Ethical values and their full complexity are widely acknowledged and appreciated by managers and engineers. Neither profits nor promoting the interests of the organization is neglected but the moral limits on profit-seeking go beyond simply obeying the law and avoiding fraud.
2. The sincere use of ethical language is recognized as a legitimate part of corporate dialogue. This is done either by formulating corporate code of ethics or by including ethical responsibilities in job descriptions at all levels.
3. Top management must set a moral tone, in words, in policies and by personal example. Everyone should be confident that management is serious about ethics.
4. There must be procedures for conflict resolution. Managers should be trained to resolve conflicts and on the other hand, a person should be exclusively made to have confidential discussions about moral concerns.