HR Challenges - How to cope with them efficiently?
Human Resource Management used to be
considered as other conventional administrative jobs. But over a period of
time, it has evolved as a strategic function to improve working environment,
plan out human resources needs and strike a balance between the organization
and employers in order to increase organizational productivity and meet
organizational goals. Not to exaggerate but in today’s highly competitive world
it has gradually become one of the most important functions of an organization.
It is really a huge challenge to understand
the psychology of workforce, retain the best talents of the industry, motivate
them to perform better and handle diversity while maintaining unity
simultaneously, especially in countries like India, where it is still evolving.
Globalization has resulted in many positive developments but it has left many
concerns for HR managers.
In today’s tough world and tight job market,
coordinating a multicultural or diverse workforce is a real challenge for HR
department. Human resource managers are on their toes to strike a balance
between employer and employees keeping in mind the recent trends in the market.
They may find themselves in dire consequences if they are not able to handle
the human resource challenges efficiently.
To remain in business, human resource managers need to efficiently address following
human resource challenges:
- Handling Multicultural / Diverse Workforce: Dealing with people from
different age, gender, race, ethnicity, educational background, location,
income, parental status, religious beliefs, marital status and ancestry
and work experience can be a challenging task for HR managers. With this, managing
people with different set of ideologies, views, lifestyles and psychology
can be very risky. Effective communication, adaptability, agility and
positive attitude of HR managers can bind the diverse workforce and retain
talents in the organization.
- Managing Change: Who wants to change their
ideology or way of working? Neither you nor I. How can we expect others to
change then? Bringing change in organizational processes and procedures,
implementing it and then managing it is one of the biggest concerns of HR
managers. Business environment is so volatile. Technology keeps changing
every now and then. All thanks to globalization. Upgrading the existing
technology and training people for them is a real headache for HR
department. The success rate of technology change depends how well HRD can
handle the change and manage people issues in the process.
- Retaining the Talents: Globalization has given
freedom to working professionals to work anywhere in the world. Now that
they have endless lucrative opportunities to work, hiring and retaining
the best industry talent is no joke. Maintaining harmonious relations with
them, providing excellent work environment and offering more remuneration
and perks than your competitors can retain and motivate them.
- Conflict Management: HR
managers should know how to handle employee-employer and employee-employee
conflicts without hurting their feelings. Although it is almost impossible
to avoid conflicts among people still handling them tactfully can help HR
managers to resolve the issues. They should be able to listen to each
party, decide and communicate to them in a convincing manner in order to
avoid future conflicts.
HR professional must be proactive with all
strategies and action plans in order to meet the changing needs of the
organization. They must be thorough with the basic functions of HR including
planning, organizing, leading and controlling human resources.