E-commerce is the buying or
selling of goods and services, or the transmitting of money or data,
electronically on the internet. E-Commerce is the short form for “electronic
commerce.”
Some examples of e-commerce are:
• Online shopping
• Electronic payments
• Online auctions
• Internet banking
• Online ticketing
E-commerce can be classified based on the types of participants in the
transaction. The main types of e-commerce are:
• Business to Business (B2B): Both the transacting parties are businesses.
• Business to Consumer (B2C): Businesses sell electronically to end-consumers.
• Consumer to Consumer (C2C): Consumers come together to buy, sell or trade
items to other consumers.
• Consumer-to-Business (C2B): Consumers make products or services available for
purchase to companies looking for exactly those services or products.
• Business-to-Administration (B2A): Online transactions conducted between
companies and public administration.
• Consumer-to-Administration (C2A): Online transactions conducted between
individuals
Benefits of E-Commerce
The e-commerce business provides some benefits for retailers and customers.
Benefits for retailers:
• Establishes an online presence
• Reduces operational costs by removing overhead costs
• Increases brand awareness through the use of good keywords
• Increases sales by removing geographical and time constraints
Benefits for customers:
• Offers a wider range of choice than any physical store
• Enables goods and services to be purchased from remote locations
• Enables consumers to perform price comparisons
Digital India Campaign
Prime Minister Narendra Modi launched the Digital India campaign in 2015, with
the objective of offering every citizen of India access to digital services,
knowledge and information. The campaign aims to improve the country’s online
infrastructure and increase internet connectivity, thus boosting the e-commerce
industry.
Currently, the majority of online transactions come from tier 2 and tier 3
cities. Once the Digital India campaign is in place, the government will
deliver services through mobile connectivity, which will help deliver internet
to remote corners of the country. This will help the e-commerce market to enter
India’s tier 4 towns and rural areas.
Commerce Activity
Choose a product or service that you want to sell online. Write a brief note
explaining how you will use existing e-commerce platforms, or create a new
e-commerce platform, to sell your product or service.
Before launching your e-commerce platform, test everything.
• Pay close and personal attention to your social media.
At the end of this unit, you will be able to:
1. Discuss the importance of saving money
2. Discuss the benefits of saving money
3. Discuss the main types of bank accounts
4. Describe the process of opening a bank account
5. Differentiate between fixed and variable costs
6. Describe the main types of investment options
7. Describe the different types of insurance products
8. Describe the different types of taxes
9. Discuss the uses of online banking
10. Discuss the main types of electronic funds transfers