The Senior Management in a
company chooses employees as managers depending on their reputation in front of
their subordinates and the general observation about them. These observations
often point towards many of the significant characteristics of a good manager
and a great leader.
An ideal manager should usually exhibit the following behaviors and qualities −
● Credible with the customers
● Attentive towards the job
● Driven by internal motivators
● Polite to clients and subordinates
● Empathetic towards everybody
● Passionate towards the designation
● Engaging sportively in the job
● Presentable in front of clients and
customer
● Good Listener
While it is very important to
make new managers understand the elements of the art of managing, what it takes
to do so is a very different aspect.
A true manager is so nurtured that he excels at five basic areas of skill development, which are −
● Good communication skills.
● Efficient presentation skills for
carrying out team meetings.
● Strong command over the company’s process
in relation to the business.
● Efficiency when it comes to doing
Business, and
● A mastery over industry operation and the
marketplace.
A manager does not ever
completely remove himself from the previous profile he was in. In many
different enterprises, a manager is expected just to manage, while at other
enterprises, a manager is actually responsible for a certain number of clients.
A manager is expected to meet his target while ensuring that his team does it
too.
When a manager had built and
had forged a great deal of relationships while acting as an executive, the
companies reason that there is no reason that he needs to lose any of the
rapport and momentum just because he is now a manager.
In an enterprise that follows
this philosophy, a manager would be greatly involved with the clients during
the conduct of the entire process. He remains the single point of contact for
all his high-profile clients.
An ideal manager should
possess his own exclusive qualities and characteristics, which includes an
ambition for achieving the required targets, while being caring towards the
subordinates. Most companies keep an eye on such people at the supervisory
level, so that they can be guided and promoted as managers.
● A manager should be dedicated towards the
process and be driven by motivation. However, he should also abide by the
ethical way of conducting business.
● He needs to be supportive towards the
staff and understanding in nature as these will be his weapons.
● He should be able to help his employees
and clients alike, motivate the sales team and collaborate with all the other
members of the organization.
● In addition to all this, he has to be
empathetic towards everybody in his team.
Finally, managers need to be
morally sound, passionate towards their work, but they should exercise patience
when solving problems. A “can do” manager is result-oriented rather than being
process-oriented.