David A. Kolb, the famous
educational theorist, who is known for his Learning Style Inventory (LSI) has
once propounded a theory known as the “Kolb’s Learning Cycle” which states that
learning is a product of experience, and it’s important to be aware of the
factors that lead to learning to manage people’s performances.
According to him, learning cycle is based on four factors −
● Experiencing
● Observing
● Conceptualizing
● Experimenting
Experience is the knowledge
that a person gains through the direct involvement of his senses, and because
of this reason, experiential learning is one of the best methods of teaching
new concepts and processes to people, because the knowledge gets hardwired into
their brain. Hands-on-training is one such method where people are instructed
and then asked to implement what they have learnt simultaneously.
Observing is a secondary
method of learning where a person watches the outcome of an action and
depending on the result, he either opts to go for the same action or rejects it
and waits for another person to try something else. Kolb defines observation as
reflective observation.
In a notable example, a
trained chimpanzee was left in a cage with three more wild chimpanzees. The
wild chimpanzees were digging up ant-hills to feed on them, however the trained
chimpanzee took a stick, licked it, poked it into the ant-hill, then took it
out and licked all the ants off the stick.
Within hours of watching this
new action, the wild chimpanzees had given up breaking the hives and started
looking for sticks. One of them went for sticks larger than the cave-mouths on
the ant-hills and broke that side of the hill.
The other chimpanzee immediately
dragged the stick from his hand, and after consideration, took a thinner stick.
This new learning happened just from observing. The chimpanzees had changed
years of habit in a few hours of learning a better method.
Conceptualizing is the method
of getting knowledge without any direct source. In this learning process, the
person neither gets involved himself nor observes others, but uses the data
presented in front of him to formulate a logical way. Investigators use this
method to recreate scenes of crime only through studying of evidence.
Alternative examples are training manuals.
Experimenting is the method of
learning where people put their knowledge to practice, and also see if anything
new can be learnt from it. Going to the previous examples of chimpanzees, it
was found that rhesus monkeys went even a step further and started
experimenting with sticks from different plants.
Their education didn’t end
just by finding the right length and thickness of sticks, but they were also
interested in experimenting with the type of wood. After a few days, the
monkeys were found using twigs from an aphid-infested tree. The aphids had made
the tree sap, in turn making the twigs sticky. Using this twig, the monkeys
were able to multiply the number of ants they used to get earlier with one
lick. However, an interesting thing happened in a few days. Because of the
aphid infestation, the plant twigs had got infected, resulting in sap
formation. By licking the sticks, the sap entered into the monkeys’ system,
causing mass stomach upset to one of them.
Understanding the risk, even
when they themselves weren’t afflicted with it, all of them changed the twig
and went for some other wood. Similar to this cycle, people also learn through
the same steps and methods. However, unlike the case with chimpanzees who only
suffered on the health front, our mistakes might cause or trigger many related
losses. In spite of that, people should be encouraged to experiment and take
risks, so that they can learn for themselves the negative effects of their
actions.
Ratan was hired as a Software Developer
in a software company. He was allotted a workspace, and made to go through a
brief interaction with his manager who told him what tools he can use in
designing the software. There was a manual given to him for each program he
would use.
Initially, Ratan was hesitant in using the tools. He was afraid
of making a mistake and causing great inconvenience to the entire project. His
productivity was, at best, average for the first week. Then he himself ventured
and observed how his colleagues were operating. Slowly his performance started
picking up.