How do you
promote creativity to a boss who is averse to creativity?
I’ve been asked variations of this question a few times lately.
Here are some tips for encouraging creativity in a conservative environment and
getting people on board with change.
Left-brain thinkers want logic and reason, so you need to build a
case that appeals to their senses and mitigates their fears. As Cicero said
over 2000 years ago, “If you wish to persuade me, you must think my thoughts,
feel my feelings, and speak my language.”
I find if I can present a groundbreaking idea with flawless
logic, I will get buy in, if the client sees value in it. On the other hand, if
the organization has a toxic culture, or senior leaders have zero interest in
creating a culture that supports creativity, there is no point in offering
creativity training. You will only make matters worse.
Here are some strategies you can use to influence left-brain
decision-makers to get on board with creativity, or any other innovative
initiative.
Figure out your
value proposition
What is the purpose of your initiative? What point do you want
to make? How will this creativity initiative (innovation) benefit your
organization? in 1956, the purpose was to develop great leaders. He
realized that IBM’s success depended on teaching executives to think creatively
rather than teaching them how to read financial reports. He wasn’t promoting
creativity for the sake of creativity.
Gather the
information you need to support your cause.
- What
are the goals of your boss? Your organisation? How
will your initiative help achieve these goals?
- Before
attempting to sell your idea to your boss, listen to his/her views on
creativity. Get input from your team as well. What are their objections?
Fears? Concerns? How can you address these?
- Speak
the language of your boss. If the word
creativity is loaded, try alternatives like whole-brain thinking,
integrative thinking, big-picture thinking, designing, and envisioning.
- Find
examples of success, especially from your
competitors. Find out what works in other companies and what doesn’t. This
will help reduce the fear of introducing something new.
- Evoke
fear of failure if you don’t innovate. Give
examples of successful organizations that grew complacent and suffered the
consequences of disruptive innovation. Eg Kodak, and RIM.What are the
consequences if you don’t develop creativity and apply it to innovation?
- Evoke
inspiration: Re-frame challenges as
opportunities. Offer a big picture view of a desired future, and what
success will look like.
- Map
out your expected ROI on creativity.
- Develop
a rationale for creativity your boss will find irresistible. Explain
why creativity matters and how you can put it to work. Build on these
using specifics that apply to your organization.
Now that you have
done your homework, make your case:
- Your
value proposition: State the challenges you face and the opportunities for
growth. Be succinct.
- Provide
three possible solutions with advantages and disadvantages of each. It’s
easier to say no to one idea than three. Give credit to your boss and team
if they contributed to your ideas in your data gathering process.
- Present
your recommendation and rationale. Include feasibility and factors for
minimizing risk. Give examples of success in other organizations. Appeal
to the heart as well as the mind by evoking emotion with stories,
metaphors, and images.
- Invite
feedback and avoid being defensive. Think of any negative feedback as a
challenge to re-frame your cause and find new approaches to creating a
solution
- Ask
for agreement on action