Sales Management
Strategies
The art of meeting the sales targets
effectively through meticulous planning and budgeting refers to sales
management. Sales Management helps to extract the best out of employees and
achieve the sales goals of the organization in the most effective ways.
Let us go through some sales management
strategies:
- Identify goals and objectives of the sales team. Be clear on your sales
targets. Make sure the targets are realistic and achievable. Also assign a
fixed timeline to achieve the targets.
- Know your product well. Understand what benefits end-users
would get from your brand. The
marketers must interact with customers to find out more about their
expectations from the product as well as the organization. One would not
be able to convince the customers unless and until he himself is clear
with the benefits of the products.
- Identify your target market. Selling techniques and
strategies can’t be same for all individuals. Each audience has different
needs, interests and requirements.
- Hire the right individual for the sales team. Remember the sales
professionals have a major role in the success and failure of
organizations. Recruit individuals who are aggressive, out of the box
thinkers and nurture the dream of making it big in the corporate world.
Make the sales representatives very clear about their roles and
responsibilities in the team. Develop a lucrative incentive plan for them.
Incentives and monetary benefits go a long way in motivating the sales
team.
- Don’t lie to your customers. It is important to maintain
transparency. Communicate
what all your product actually offers. It is unethical to make false
promises. Only commit to what you actually can deliver to customers.
- Know what your competitors are offering. It is essential to do
a SWOT analysis of
your organization to know its strengths, weaknesses, threats and
opportunities. A marketer must know how his product is better than his
competitors.
- Sales representatives must do their homework before going
for a sales call. One
should never go unprepared. Remember the customer can ask you anything and
you have to be ready with your answers. The management must promote
training sessions at the workplace to upgrade the skills of the sales
professionals and expect them to deliver their level best.
- Devise strategies as per the target audience. Know your market well. The
individuals must be able to relate to your products. The strategies must
be formulated in the presence of all. Each one should have a say in the
same. Let everyone come out with his suggestions. Be ready with alternate
plans if one plan fails.
- The management must conduct frequent meetings with the
sales team to review their performances. Keep a track on their
daily activities. The sales team must prepare Daily Sales Reports (DSR)
for the superiors to know what they are up to.
- One must assess his own performance. Recall your interactions
with the clients and analyze where you went wrong and where things could
have been a little better.
- Treat your customers well for higher customer satisfaction
and retention. Don’t
oversell. Once you are through with your sales presentation, don’t be
after your client’s life. Give him time to think and decide.
- The sales pitch must be impressive for the desired impact.